Find peopleCustomer success leaders and CSMs

Find customer success leaders and their work emails

Customer success leaders own retention, renewals, and expansion at SaaS and subscription businesses, which makes them the economic buyer for nearly every CS platform, onboarding tool, and health-scoring product on the market, and their inboxes reflect it. The function is young and its titles sprawl (Chief Customer Officer, VP of Customer Success, Head of CS, Director of Customer Success, and CSM), so a single job-title filter misses most of them. Describe the CS leader or CSM you want by seniority, company stage, and industry, browse real masked profiles for free, then reveal a verified work email only for the people worth contacting.

Smart search to searchTry:

Example: how a search reads
PeopleSearch.im
Example
VPs of Customer Success at B2B SaaS companies in New York
1,284people match AI-parsed
Understood asRoleCustomer Success ManagerSeniorityVPIndustrySoftware DevelopmentLocationNew York
Jonathan
Chief Technology Officer · Payments · Series B
London, UK
Priya
Co-founder & CTO · Fintech · Series B
London, UK
Daniel
VP of Engineering · Lending · Series B
London, UK
Lena
Head of Platform · Wealth · Series B
London, UK
Preview is free. Reveal the full profiles and verified emails you want, 1 credit each.

Questions

I sell a customer success tool. How do I reach the person who owns the budget, not an individual CSM?

Describe the seniority in your search, for example 'VP or Head of Customer Success at B2B SaaS companies' or 'Chief Customer Officer at enterprise software firms', and scan the masked previews before spending anything. You reveal only the leaders who match the buyer you are after: spend 1 credit to unmask a profile and 1 more (refunded if none is found) for their verified work email. Browsing previews is free, so you can size your target list first.

Customer success titles are all over the place. How do I catch the right people?

Describe the role and remit in plain English instead of matching one exact title, so 'the person who owns renewals and expansion' or 'head of customer success' both work even when the real title is CCO, VP of Client Success, or Director of Customer Experience. Every result is a masked preview showing role and company, so you can confirm someone genuinely leads CS before you reveal them. The data covers professional work profiles, not private individuals.

Can I find individual CSMs to recruit, not just CS leaders?

Yes. Search for 'Customer Success Managers at Series B SaaS startups in Austin' or 'enterprise CSMs in fintech' and you get back real masked profiles at the seniority you asked for. Reveal a profile for 1 credit and look up a verified professional email for 1 more, refunded automatically when no email is found. CSMs change companies often, so emails are fetched live rather than pulled from a stale list, and packs start at $5 with no subscription.

Need a single lookup instead?

Verify an email, find who is behind an address, or enrich a company with the free tools.